Contact Fatbet Casino

Live chat around the clock

Our support team is available 24/7 through live chat. Click the live chat button in the casino and you are connected to a team member straight away. Telephone support is also offered.

What we can help with

Our team answers questions about your account, bonuses and promotions, deposits and withdrawals, verification documents and technical problems. We can also set deposit limits, arrange a break or close your account when you ask.

Payments and verification

For payment questions, ask our team which methods suit your country of residence. Before your first withdrawal we need a copy of your ID or passport, a recent utility bill and, for card deposits, a copy of the card and a signed card authorisation form. Our Finance department reviews the documents and then adds you to the next payment cycle.

Keep your details safe

Never share your password with anyone, including people who say they work for us. Cover all card numbers except the first four and the last four digits when you send a copy of your card.

Complaints

If something has gone wrong, contact our support team through live chat and explain the issue with your username, so we can look into it as quickly as possible.